SmartHOTEL announces partnership with Hotelmarketing Schindler for German Support & Consultancy
SmartHOTEL, an internationally well-established hotel software vendor, proudly announces its new partnership with Hotelmarketing Schindler, an Austria-based company that provides 24/7 consultancy and support on hotel marketing and online distribution, revenue management and hotel software solutions.
SmartHOTEL and Hotelmarketing Schindler share the same goal in this brand new cooperation: to give hoteliers full peace of mind by offering them the best support and consultancy. By partnering up with Hotelmarketing Schindler, SmartHOTEL is able to provide high-quality Support & Consultancy to their German-speaking customers and strengthen their position in the European market. With Schindlers exceptional German support, knowledge of optimizing revenue management, their strong Booking Engine and our SmartHOTEL Channel Manager makes for a guaranteed success for our customers.
Furthermore, this partnership resulted in seamless 2-way connectivity between the Smart Channel Manager and Schindler’s hotel software solutions: Booking engine (Viato) and Property Management System (Casablanca). This 2-way connectivity enables hotels to automatically exchange their room availabilities, rates, restrictions and guest profile data, therefore eliminating time-consuming manual input, errors, and overbookings.
Derreck Weterings, Strategic Partner Manager of SmartHOTEL, concluded:
“As our position on the German and Austrian market is growing, it is very important to us that we keep our promise to offer only the best support to our German-speaking hotels. That is why we are very pleased to have a new partner with a high-quality support team that (just like our customer success team) consists of hoteliers only. They know the daily struggles of hoteliers, and that support questions don’t only come up between office hours. Also, the newly established two-way connectivity between the Smart Channel Manager and Schindler’s OBE and PMS enables us to offer more integrated solutions between high-quality hotel software and distribution channels.”
Christina Schindler, Yield and Revenue Management of Hotelmarketing Schindler, added:
“Support is definitely the most essential thing when it comes to delivering hotel software, and in that SmartHOTEL and Hotelmarketing Schindler find a common philosophy. Hoteliers already have their hands full servicing their guests, they shouldn’t have to worry about other things. We are happy to partner up with SmartHOTEL to help the hoteliers with customer service questions, and also being the back office to guarantee no request gets lost, or answers need too long to turn requests into reservations.”
SmartHOTEL is a hospitality-minded software company established in 2003 and based in Reeuwijk, Netherlands. SmartHOTEL provides integrated online distribution solutions for individual hotels and hotel chains. SmartHOTEL specializes in Oracle integrations with the main focus on integrated distribution solutions to Oracle myfidelio.net, OPERA and Suite8 systems and is the technology provider behind Oracle’s Micros Channel Manager. For any questions regarding their solutions or anything else, feel free to contact them on +31 (0)182 75 11 18 (NL), +44 (0)161 2500 822 (UK) or email@example.com.
About Hotel Marketing Schindler
Schindler Hotelmarketing GmbH was founded by Christina Schindler in 2006 to help family-run hotels finding their way into OTA distribution and find the right sales partner for their offers and USPs.
Nowadays the focus is on support and back-office services as well as on helping hotels to change their still printed price lists into Online Distribution Rates and learn what Revenue Management really means. Social Media is becoming a strong part in marketing and online sales, so we do our best to give our clients their perfect presentation there too and increase sales through Facebook & Co, as on the websites. Strong partnerships, like the new one with SmartHOTEL, help to provide the best service to hotels and B&Bs in Central Europe and to focus on their needs.
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